48 lines
2.1 KiB
Markdown
48 lines
2.1 KiB
Markdown
## 1. Define Registration Data Requirements
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- [x] 1.1 Document all required registration fields (child name, DOB/age, parent contact, booking days, special needs)
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- [x] 1.2 Document optional registration fields and when to collect them
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- [x] 1.3 Define validation rules for each field (formats, constraints, allowed values)
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- [x] 1.4 Create registration data schema (JSON schema or equivalent)
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## 2. Prepare Knowledge Base Content
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- [x] 2.1 Compile current service fee information (rates, payment terms, discounts)
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- [x] 2.2 Document playgroup regulations and policies
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- [x] 2.3 Document opening hours and booking availability
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- [x] 2.4 Compile frequently asked questions and answers
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- [x] 2.5 Organize knowledge base content into structured markdown files
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## 3. Define Conversation Flows
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- [x] 3.1 Map out the registration conversation flow (question sequence, branches)
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- [x] 3.2 Define agent personality and tone guidelines
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- [x] 3.3 Write sample agent responses for common scenarios
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- [x] 3.4 Define how agent handles mixed intent (registration + questions)
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- [x] 3.5 Define conversation timeout and resumption behavior
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## 4. Define Notification Requirements
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- [x] 4.1 Design notification email template content
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- [x] 4.2 Define which registration fields appear in notification summary
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- [x] 4.3 Specify admin notification email address(es)
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## 5. Define Data Export Requirements
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- [x] 5.1 Define required export formats (CSV columns, JSON structure)
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- [x] 5.2 Document how exports integrate with existing admin workflow
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- [x] 5.3 Define any filtering or query requirements for exports
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## 6. Channel-Specific Requirements
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- [x] 6.1 Define email address for registration channel
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- [x] 6.2 Define chat interface branding requirements (logo, colors, welcome message)
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- [x] 6.3 Document any channel-specific behavior differences
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## 7. Review and Finalize Scope
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- [x] 7.1 Review all documented requirements with stakeholders
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- [x] 7.2 Identify any gaps or missing requirements
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- [x] 7.3 Prioritize features for initial release vs. future iterations
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- [x] 7.4 Finalize and approve project scope documentation
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