## ADDED Requirements ### Requirement: Agent guides registration conversation The system SHALL provide an AI agent that engages parents in natural conversation to collect child registration information. #### Scenario: Parent initiates registration - **WHEN** a parent starts a conversation with intent to register - **THEN** the agent SHALL greet them and begin asking registration questions one at a time #### Scenario: Agent adapts to responses - **WHEN** a parent provides an answer that requires follow-up - **THEN** the agent SHALL ask relevant clarifying questions before moving to the next topic ### Requirement: Agent collects required registration fields The system SHALL collect all required information for a complete registration: child's name, child's age/date of birth, parent/guardian contact information, desired booking days, and any special needs or requirements. #### Scenario: All required fields collected - **WHEN** the agent has gathered all required registration fields - **THEN** the agent SHALL confirm the collected information with the parent before submission #### Scenario: Missing required field - **WHEN** the parent attempts to complete registration with missing required fields - **THEN** the agent SHALL identify and request the missing information ### Requirement: Agent handles special needs information The system SHALL ask about special needs only when relevant and collect detailed information when indicated. #### Scenario: Parent indicates special needs - **WHEN** a parent indicates their child has special needs or requirements - **THEN** the agent SHALL ask follow-up questions to understand the specific needs #### Scenario: No special needs indicated - **WHEN** a parent indicates no special needs - **THEN** the agent SHALL proceed without additional special needs questions ### Requirement: Agent validates registration completeness The system SHALL validate that all required fields are present and properly formatted before finalizing a registration. #### Scenario: Valid registration data - **WHEN** all required fields are collected and valid - **THEN** the agent SHALL allow the registration to be submitted #### Scenario: Invalid data format - **WHEN** the parent provides data in an invalid format (e.g., invalid date, malformed email) - **THEN** the agent SHALL politely request the information again with guidance on the expected format ### Requirement: Agent handles conversation interruptions The system SHALL maintain conversation state and allow parents to resume interrupted registrations. #### Scenario: Parent asks unrelated question mid-registration - **WHEN** a parent asks a question about fees or policies during registration - **THEN** the agent SHALL answer the question and offer to continue the registration #### Scenario: Conversation timeout - **WHEN** a registration conversation has been inactive for an extended period - **THEN** the system SHALL preserve collected data and allow resumption when the parent returns ### Requirement: Agent supports conversation in natural language The system SHALL understand varied phrasings and respond naturally rather than requiring specific keywords or commands. #### Scenario: Varied input formats - **WHEN** a parent provides information in different formats (e.g., "my son is 4" vs "he's four years old" vs "DOB: 2021-03-15") - **THEN** the agent SHALL correctly interpret and extract the relevant information #### Scenario: Natural language responses - **WHEN** the agent responds to the parent - **THEN** responses SHALL be conversational, friendly, and appropriate for parent communication