## ADDED Requirements ### Requirement: System receives parent emails The system SHALL receive and process emails sent by parents to a designated registration email address. #### Scenario: Parent sends initial email - **WHEN** a parent sends an email to the registration address - **THEN** the system SHALL process the email and pass it to the AI agent #### Scenario: Parent replies to agent email - **WHEN** a parent replies to an email from the agent - **THEN** the system SHALL associate the reply with the existing conversation ### Requirement: Agent responds via email The system SHALL send the AI agent's responses back to parents via email. #### Scenario: Agent sends response - **WHEN** the agent generates a response to a parent's message - **THEN** the system SHALL send an email to the parent with the response #### Scenario: Email formatting - **WHEN** an email is sent to a parent - **THEN** the email SHALL be properly formatted and readable in standard email clients ### Requirement: Email conversations maintain state The system SHALL track email conversation threads and maintain registration state across multiple email exchanges. #### Scenario: Multi-email registration - **WHEN** a registration spans multiple email exchanges - **THEN** the system SHALL maintain context and collected data throughout the conversation #### Scenario: Conversation threading - **WHEN** a parent continues an existing registration conversation - **THEN** the system SHALL recognize the thread and resume from the previous state ### Requirement: Email channel handles asynchronous communication The system SHALL handle the asynchronous nature of email without requiring immediate responses. #### Scenario: Delayed parent response - **WHEN** a parent takes hours or days to reply to an agent email - **THEN** the system SHALL still correctly process the reply and continue the conversation #### Scenario: Email delivery confirmation - **WHEN** an email is sent to a parent - **THEN** the system SHALL track delivery status for troubleshooting purposes