## ADDED Requirements

### Requirement: Knowledge base stores service information
The system SHALL maintain a knowledge base containing playgroup service information including fees, regulations, opening hours, policies, and frequently asked questions.

#### Scenario: Knowledge base content categories
- **WHEN** the knowledge base is queried
- **THEN** it SHALL be able to provide information about fees, regulations, opening hours, policies, and FAQs

### Requirement: Agent accesses knowledge base to answer questions
The system SHALL enable the AI agent to query the knowledge base and provide accurate answers to parent questions.

#### Scenario: Parent asks about fees
- **WHEN** a parent asks about service fees or pricing
- **THEN** the agent SHALL retrieve current fee information from the knowledge base and respond accurately

#### Scenario: Parent asks about regulations
- **WHEN** a parent asks about playgroup rules or regulations
- **THEN** the agent SHALL retrieve the relevant policies and explain them clearly

#### Scenario: Unknown question
- **WHEN** a parent asks a question not covered in the knowledge base
- **THEN** the agent SHALL indicate it cannot answer and suggest contacting the admin directly

### Requirement: Knowledge base is admin-maintainable
The system SHALL allow the admin to update knowledge base content without requiring technical skills or code changes.

#### Scenario: Admin updates fee information
- **WHEN** the admin edits the fee information in the knowledge base
- **THEN** the agent SHALL use the updated information in subsequent responses

#### Scenario: Admin adds new FAQ entry
- **WHEN** the admin adds a new FAQ entry to the knowledge base
- **THEN** the agent SHALL be able to answer questions related to that entry

### Requirement: Knowledge base uses simple editable format
The system SHALL store knowledge base content in a human-readable format (e.g., markdown or structured text files).

#### Scenario: Knowledge base file format
- **WHEN** the admin views the knowledge base files
- **THEN** the content SHALL be readable and editable without specialized tools