## 1. Define Registration Data Requirements

- [x] 1.1 Document all required registration fields (child name, DOB/age, parent contact, booking days, special needs)
- [x] 1.2 Document optional registration fields and when to collect them
- [x] 1.3 Define validation rules for each field (formats, constraints, allowed values)
- [x] 1.4 Create registration data schema (JSON schema or equivalent)

## 2. Prepare Knowledge Base Content

- [x] 2.1 Compile current service fee information (rates, payment terms, discounts)
- [x] 2.2 Document playgroup regulations and policies
- [x] 2.3 Document opening hours and booking availability
- [x] 2.4 Compile frequently asked questions and answers
- [x] 2.5 Organize knowledge base content into structured markdown files

## 3. Define Conversation Flows

- [x] 3.1 Map out the registration conversation flow (question sequence, branches)
- [x] 3.2 Define agent personality and tone guidelines
- [x] 3.3 Write sample agent responses for common scenarios
- [x] 3.4 Define how agent handles mixed intent (registration + questions)
- [x] 3.5 Define conversation timeout and resumption behavior

## 4. Define Notification Requirements

- [x] 4.1 Design notification email template content
- [x] 4.2 Define which registration fields appear in notification summary
- [x] 4.3 Specify admin notification email address(es)

## 5. Define Data Export Requirements

- [x] 5.1 Define required export formats (CSV columns, JSON structure)
- [x] 5.2 Document how exports integrate with existing admin workflow
- [x] 5.3 Define any filtering or query requirements for exports

## 6. Channel-Specific Requirements

- [x] 6.1 Define email address for registration channel
- [x] 6.2 Define chat interface branding requirements (logo, colors, welcome message)
- [x] 6.3 Document any channel-specific behavior differences

## 7. Review and Finalize Scope

- [x] 7.1 Review all documented requirements with stakeholders
- [x] 7.2 Identify any gaps or missing requirements
- [x] 7.3 Prioritize features for initial release vs. future iterations
- [x] 7.4 Finalize and approve project scope documentation