gurixandClaude Opus 4.5
145947c520
Define complete non-technical scope for replacing Google Forms registration with an AI-powered conversational agent. Includes: - Registration data requirements (13 fields with validation rules) - Knowledge base content (fees, regulations, schedule, FAQ from official PDFs) - Conversation flow design with bilingual support (German/English) - Agent personality guidelines (warm & friendly tone) - Admin notification routing by playgroup type - Email reminder system for incomplete registrations - Data export formats (CSV/JSON) - Channel configuration (email + chat) - Release priorities (MVP scope defined) Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
111 lines
3.5 KiB
Markdown
111 lines
3.5 KiB
Markdown
# Playgroup Regulations (Reglement)
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*Source: Reglement Spielgruppe 2024, Familienverein Fällanden*
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## Aufnahme (Admission)
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- Children are admitted two years before kindergarten entry
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- Indoor playgroup: 8-11 children per group, mixed ages
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- Forest playgroup: maximum 10 children, mixed ages
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- No playgroup during school holidays (per Fällanden school calendar) and official holidays
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- The playgroup year follows the school year
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- Registration requires signing an admission contract and paying the CHF 80.- registration fee
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### Priorität (Priority)
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Members and families residing in Fällanden, Benglen, and Pfaffhausen are given priority admission.
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---
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## Versicherung (Insurance)
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- Accident insurance is the responsibility of the parents
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- Parents are liable for damages caused by their children
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- Parents are recommended to have private liability insurance
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---
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## Ferien und Krankheit (Holidays and Illness)
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- **Sick children cannot be cared for**
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- Absence due to illness or vacation does not exempt from payment obligation
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- Holiday absences should be announced to the playgroup leader at least 14 days in advance
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---
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## Elternbeiträge und Tarif (Fees and Payment)
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- Fees are listed in the current Familienverein Fällanden fee schedule
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- Fees must be paid in advance
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- Invoicing is monthly via email
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- Standing payment orders (Dauerauftrag) are recommended
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---
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## Probezeit und Kündigung (Trial Period and Cancellation)
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### Trial Period
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- The first month is a trial period
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- Exit during the trial period is possible at the end of the month
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### Cancellation Terms
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- Cancellation must be submitted in writing
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- Notice period: 30 days before end of quarter (October, January, April, July)
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- Early departure: fees charged until end of notice period
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### Termination by Playgroup
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The care relationship may be terminated immediately if:
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- A child's behavior causes persistent difficulties despite intensive efforts
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- There are unjustified payment arrears
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Termination is issued by the playgroup leader or the responsible board member.
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---
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## Betreuungszeiten (Care Times)
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- Care times are defined in the admission contract and adjusted based on capacity
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- Changes to playgroup days are possible at the start of each month after consultation with the playgroup leader
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- For reductions, the one-month notice period applies
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## Allgemeines (General)
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### Emergencies
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- In emergencies, the child will be treated by the nearest emergency doctor in Fällanden
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### Liability
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- Parents are liable for willful damage to furniture and buildings
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### Personal Items
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- Children and parents are responsible for toys brought without being asked
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- The playgroup does not replace defective or lost items
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### Pickup
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- Parents who have their children picked up by other persons must inform the playgroup leader in advance
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## Elternarbeit (Parent Participation) - Indoor Playgroup Only
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- Parents pay a CHF 50.- deposit
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- Deposit is returned through participation in cleaning sessions
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- Cleaning occurs three times per year (announced in advance)
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- Unreturned deposits remain with the playgroup
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## Bastelmaterial (Craft Materials)
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- From the second year onwards, a CHF 80.- craft material fee is charged instead of the registration fee
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---
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## Gültigkeit (Validity)
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- This regulation is a binding agreement between parents and Familienverein Fällanden
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- The board reserves the right to adapt the regulations to current circumstances
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- The board decides on exceptions
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- The statutes of Familienverein Fällanden (March 2005) apply additionally
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