Define complete non-technical scope for replacing Google Forms registration with an AI-powered conversational agent. Includes: - Registration data requirements (13 fields with validation rules) - Knowledge base content (fees, regulations, schedule, FAQ from official PDFs) - Conversation flow design with bilingual support (German/English) - Agent personality guidelines (warm & friendly tone) - Admin notification routing by playgroup type - Email reminder system for incomplete registrations - Data export formats (CSV/JSON) - Channel configuration (email + chat) - Release priorities (MVP scope defined) Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
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2.1 KiB
ADDED Requirements
Requirement: Web-based chat interface
The system SHALL provide a web-based chat interface where parents can interact with the AI agent in real-time.
Scenario: Parent accesses chat
- WHEN a parent navigates to the chat interface URL
- THEN they SHALL see a chat window ready for conversation
Scenario: Real-time messaging
- WHEN a parent sends a message in the chat
- THEN the agent's response SHALL appear without requiring a page refresh
Requirement: Chat interface is mobile-responsive
The system SHALL provide a chat interface that works well on mobile devices and desktop browsers.
Scenario: Mobile device access
- WHEN a parent accesses the chat on a mobile device
- THEN the interface SHALL be usable without horizontal scrolling or zooming
Scenario: Desktop access
- WHEN a parent accesses the chat on a desktop browser
- THEN the interface SHALL utilize the available screen space appropriately
Requirement: Chat displays conversation history
The system SHALL display the conversation history within the current session.
Scenario: Message history visible
- WHEN a parent is in an active chat session
- THEN they SHALL see all previous messages in the current conversation
Scenario: Clear message attribution
- WHEN viewing the chat history
- THEN parent messages and agent messages SHALL be visually distinguishable
Requirement: Chat session management
The system SHALL manage chat sessions to maintain conversation context.
Scenario: Session persistence
- WHEN a parent refreshes the page during a chat session
- THEN the conversation history and state SHALL be preserved
Scenario: Session timeout notification
- WHEN a chat session has been inactive for an extended period
- THEN the system SHALL notify the parent before ending the session
Requirement: Chat interface provides typing indicators
The system SHALL indicate when the agent is processing a response.
Scenario: Agent processing
- WHEN the agent is generating a response
- THEN the chat interface SHALL display a typing or processing indicator