Define complete non-technical scope for replacing Google Forms registration with an AI-powered conversational agent. Includes: - Registration data requirements (13 fields with validation rules) - Knowledge base content (fees, regulations, schedule, FAQ from official PDFs) - Conversation flow design with bilingual support (German/English) - Agent personality guidelines (warm & friendly tone) - Admin notification routing by playgroup type - Email reminder system for incomplete registrations - Data export formats (CSV/JSON) - Channel configuration (email + chat) - Release priorities (MVP scope defined) Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
53 lines
2.1 KiB
Markdown
53 lines
2.1 KiB
Markdown
## ADDED Requirements
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### Requirement: Web-based chat interface
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The system SHALL provide a web-based chat interface where parents can interact with the AI agent in real-time.
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#### Scenario: Parent accesses chat
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- **WHEN** a parent navigates to the chat interface URL
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- **THEN** they SHALL see a chat window ready for conversation
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#### Scenario: Real-time messaging
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- **WHEN** a parent sends a message in the chat
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- **THEN** the agent's response SHALL appear without requiring a page refresh
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### Requirement: Chat interface is mobile-responsive
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The system SHALL provide a chat interface that works well on mobile devices and desktop browsers.
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#### Scenario: Mobile device access
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- **WHEN** a parent accesses the chat on a mobile device
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- **THEN** the interface SHALL be usable without horizontal scrolling or zooming
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#### Scenario: Desktop access
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- **WHEN** a parent accesses the chat on a desktop browser
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- **THEN** the interface SHALL utilize the available screen space appropriately
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### Requirement: Chat displays conversation history
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The system SHALL display the conversation history within the current session.
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#### Scenario: Message history visible
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- **WHEN** a parent is in an active chat session
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- **THEN** they SHALL see all previous messages in the current conversation
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#### Scenario: Clear message attribution
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- **WHEN** viewing the chat history
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- **THEN** parent messages and agent messages SHALL be visually distinguishable
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### Requirement: Chat session management
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The system SHALL manage chat sessions to maintain conversation context.
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#### Scenario: Session persistence
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- **WHEN** a parent refreshes the page during a chat session
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- **THEN** the conversation history and state SHALL be preserved
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#### Scenario: Session timeout notification
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- **WHEN** a chat session has been inactive for an extended period
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- **THEN** the system SHALL notify the parent before ending the session
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### Requirement: Chat interface provides typing indicators
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The system SHALL indicate when the agent is processing a response.
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#### Scenario: Agent processing
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- **WHEN** the agent is generating a response
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- **THEN** the chat interface SHALL display a typing or processing indicator
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