Claude
f1f00d5617
Specifies Reply-To header behavior for the two outbound email types: - Confirmation emails to parents: Reply-To set to admin address (spielgruppen@familien-verein.ch) - Registration notification emails to leaders/admin: Reply-To set to parent's email https://claude.ai/code/session_014NynTjALA5TeP85mbr5ZA8
22 lines
1.7 KiB
Markdown
22 lines
1.7 KiB
Markdown
## Why
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The system sends two distinct types of emails to different audiences with different needs for follow-up communication. Currently, the Reply-To behavior for these emails is either unspecified or inconsistent:
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1. **Confirmation emails to parents** — sent by the agent after registration is complete. If a parent replies to this email, that reply should reach the admin (Markus Graf), not bounce back into the agent's inbox for further automated processing.
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2. **Registration notification emails to playgroup leaders/admins** — sent to Andrea Sigrist, Barbara Gross, and Markus Graf when a new registration is submitted. If an admin wants to follow up with the parent directly, their reply must go to the parent's email, not back to the registration system.
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Without explicit Reply-To configuration, email clients will default to replying to the From address (the registration system's email). This creates confusion: parent replies to confirmation emails enter the agent pipeline instead of reaching a human admin, and admin replies to notification emails go to the registration inbox rather than the parent.
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## What Changes
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- **Confirmation emails**: Add a `Reply-To` header set to the admin email address (`spielgruppen@familien-verein.ch`) so parent replies reach a human directly
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- **Admin notification emails**: Confirm and formally specify that `Reply-To` is set to the parent's email address so admins can respond to parents directly from their email client
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## Capabilities
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### Modified Capabilities
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- `email-channel`: Add Reply-To specification for confirmation emails sent to parents after registration completion
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- `registration-notifications`: Formally specify Reply-To for admin notification emails (parent's email address)
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