Define complete non-technical scope for replacing Google Forms registration with an AI-powered conversational agent. Includes: - Registration data requirements (13 fields with validation rules) - Knowledge base content (fees, regulations, schedule, FAQ from official PDFs) - Conversation flow design with bilingual support (German/English) - Agent personality guidelines (warm & friendly tone) - Admin notification routing by playgroup type - Email reminder system for incomplete registrations - Data export formats (CSV/JSON) - Channel configuration (email + chat) - Release priorities (MVP scope defined) Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
729 B
729 B
Knowledge Base
This directory contains the information the AI agent uses to answer parent questions about the playgroup service.
Files
| File | Content |
|---|---|
fees.md |
Pricing, payment terms, discounts |
schedule.md |
Opening hours, locations, contacts |
regulations.md |
Policies, rules, requirements |
faq.md |
Frequently asked questions |
Maintenance
To update information the agent provides:
- Edit the relevant markdown file
- Changes take effect immediately (no code deployment needed)
Format Guidelines
- Use clear headings and sections
- Keep answers concise but complete
- Use tables for structured data (fees, schedules)
- Mark placeholders with
*[To be completed]*