Define complete non-technical scope for replacing Google Forms registration with an AI-powered conversational agent. Includes: - Registration data requirements (13 fields with validation rules) - Knowledge base content (fees, regulations, schedule, FAQ from official PDFs) - Conversation flow design with bilingual support (German/English) - Agent personality guidelines (warm & friendly tone) - Admin notification routing by playgroup type - Email reminder system for incomplete registrations - Data export formats (CSV/JSON) - Channel configuration (email + chat) - Release priorities (MVP scope defined) Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
26 lines
729 B
Markdown
26 lines
729 B
Markdown
# Knowledge Base
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This directory contains the information the AI agent uses to answer parent questions about the playgroup service.
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## Files
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| File | Content |
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|------|---------|
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| `fees.md` | Pricing, payment terms, discounts |
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| `schedule.md` | Opening hours, locations, contacts |
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| `regulations.md` | Policies, rules, requirements |
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| `faq.md` | Frequently asked questions |
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## Maintenance
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To update information the agent provides:
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1. Edit the relevant markdown file
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2. Changes take effect immediately (no code deployment needed)
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## Format Guidelines
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- Use clear headings and sections
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- Keep answers concise but complete
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- Use tables for structured data (fees, schedules)
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- Mark placeholders with `*[To be completed]*`
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