gurixandClaude Opus 4.5
145947c520
Define complete non-technical scope for replacing Google Forms registration with an AI-powered conversational agent. Includes: - Registration data requirements (13 fields with validation rules) - Knowledge base content (fees, regulations, schedule, FAQ from official PDFs) - Conversation flow design with bilingual support (German/English) - Agent personality guidelines (warm & friendly tone) - Admin notification routing by playgroup type - Email reminder system for incomplete registrations - Data export formats (CSV/JSON) - Channel configuration (email + chat) - Release priorities (MVP scope defined) Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2.1 KiB
2.1 KiB
ADDED Requirements
Requirement: Knowledge base stores service information
The system SHALL maintain a knowledge base containing playgroup service information including fees, regulations, opening hours, policies, and frequently asked questions.
Scenario: Knowledge base content categories
- WHEN the knowledge base is queried
- THEN it SHALL be able to provide information about fees, regulations, opening hours, policies, and FAQs
Requirement: Agent accesses knowledge base to answer questions
The system SHALL enable the AI agent to query the knowledge base and provide accurate answers to parent questions.
Scenario: Parent asks about fees
- WHEN a parent asks about service fees or pricing
- THEN the agent SHALL retrieve current fee information from the knowledge base and respond accurately
Scenario: Parent asks about regulations
- WHEN a parent asks about playgroup rules or regulations
- THEN the agent SHALL retrieve the relevant policies and explain them clearly
Scenario: Unknown question
- WHEN a parent asks a question not covered in the knowledge base
- THEN the agent SHALL indicate it cannot answer and suggest contacting the admin directly
Requirement: Knowledge base is admin-maintainable
The system SHALL allow the admin to update knowledge base content without requiring technical skills or code changes.
Scenario: Admin updates fee information
- WHEN the admin edits the fee information in the knowledge base
- THEN the agent SHALL use the updated information in subsequent responses
Scenario: Admin adds new FAQ entry
- WHEN the admin adds a new FAQ entry to the knowledge base
- THEN the agent SHALL be able to answer questions related to that entry
Requirement: Knowledge base uses simple editable format
The system SHALL store knowledge base content in a human-readable format (e.g., markdown or structured text files).
Scenario: Knowledge base file format
- WHEN the admin views the knowledge base files
- THEN the content SHALL be readable and editable without specialized tools