gurixandClaude Opus 4.5
145947c520
Define complete non-technical scope for replacing Google Forms registration with an AI-powered conversational agent. Includes: - Registration data requirements (13 fields with validation rules) - Knowledge base content (fees, regulations, schedule, FAQ from official PDFs) - Conversation flow design with bilingual support (German/English) - Agent personality guidelines (warm & friendly tone) - Admin notification routing by playgroup type - Email reminder system for incomplete registrations - Data export formats (CSV/JSON) - Channel configuration (email + chat) - Release priorities (MVP scope defined) Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
2.0 KiB
2.0 KiB
ADDED Requirements
Requirement: System receives parent emails
The system SHALL receive and process emails sent by parents to a designated registration email address.
Scenario: Parent sends initial email
- WHEN a parent sends an email to the registration address
- THEN the system SHALL process the email and pass it to the AI agent
Scenario: Parent replies to agent email
- WHEN a parent replies to an email from the agent
- THEN the system SHALL associate the reply with the existing conversation
Requirement: Agent responds via email
The system SHALL send the AI agent's responses back to parents via email.
Scenario: Agent sends response
- WHEN the agent generates a response to a parent's message
- THEN the system SHALL send an email to the parent with the response
Scenario: Email formatting
- WHEN an email is sent to a parent
- THEN the email SHALL be properly formatted and readable in standard email clients
Requirement: Email conversations maintain state
The system SHALL track email conversation threads and maintain registration state across multiple email exchanges.
Scenario: Multi-email registration
- WHEN a registration spans multiple email exchanges
- THEN the system SHALL maintain context and collected data throughout the conversation
Scenario: Conversation threading
- WHEN a parent continues an existing registration conversation
- THEN the system SHALL recognize the thread and resume from the previous state
Requirement: Email channel handles asynchronous communication
The system SHALL handle the asynchronous nature of email without requiring immediate responses.
Scenario: Delayed parent response
- WHEN a parent takes hours or days to reply to an agent email
- THEN the system SHALL still correctly process the reply and continue the conversation
Scenario: Email delivery confirmation
- WHEN an email is sent to a parent
- THEN the system SHALL track delivery status for troubleshooting purposes