gurixandClaude Opus 4.5
145947c520
Define complete non-technical scope for replacing Google Forms registration with an AI-powered conversational agent. Includes: - Registration data requirements (13 fields with validation rules) - Knowledge base content (fees, regulations, schedule, FAQ from official PDFs) - Conversation flow design with bilingual support (German/English) - Agent personality guidelines (warm & friendly tone) - Admin notification routing by playgroup type - Email reminder system for incomplete registrations - Data export formats (CSV/JSON) - Channel configuration (email + chat) - Release priorities (MVP scope defined) Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
46 lines
2.0 KiB
Markdown
46 lines
2.0 KiB
Markdown
## ADDED Requirements
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### Requirement: System receives parent emails
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The system SHALL receive and process emails sent by parents to a designated registration email address.
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#### Scenario: Parent sends initial email
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- **WHEN** a parent sends an email to the registration address
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- **THEN** the system SHALL process the email and pass it to the AI agent
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#### Scenario: Parent replies to agent email
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- **WHEN** a parent replies to an email from the agent
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- **THEN** the system SHALL associate the reply with the existing conversation
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### Requirement: Agent responds via email
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The system SHALL send the AI agent's responses back to parents via email.
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#### Scenario: Agent sends response
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- **WHEN** the agent generates a response to a parent's message
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- **THEN** the system SHALL send an email to the parent with the response
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#### Scenario: Email formatting
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- **WHEN** an email is sent to a parent
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- **THEN** the email SHALL be properly formatted and readable in standard email clients
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### Requirement: Email conversations maintain state
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The system SHALL track email conversation threads and maintain registration state across multiple email exchanges.
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#### Scenario: Multi-email registration
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- **WHEN** a registration spans multiple email exchanges
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- **THEN** the system SHALL maintain context and collected data throughout the conversation
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#### Scenario: Conversation threading
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- **WHEN** a parent continues an existing registration conversation
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- **THEN** the system SHALL recognize the thread and resume from the previous state
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### Requirement: Email channel handles asynchronous communication
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The system SHALL handle the asynchronous nature of email without requiring immediate responses.
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#### Scenario: Delayed parent response
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- **WHEN** a parent takes hours or days to reply to an agent email
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- **THEN** the system SHALL still correctly process the reply and continue the conversation
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#### Scenario: Email delivery confirmation
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- **WHEN** an email is sent to a parent
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- **THEN** the system SHALL track delivery status for troubleshooting purposes
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